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MCSA or MCSE
As an information technology professional, you have a choice of earning two different credentials to highlight your Microsoft Windows expertise – Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE). Which certification is right for you and your job role, or the job you would like to have?
The MCSA credential targets IT administrators. The MCSE certification includes unique design and implementation skills that are not directly applicable to the systems administrator job function. The MCSA is designed to include a subset of the MCSE exams and is focused specially on the skills necessary to successfully manage and troubleshoot the ongoing needs of Windows 2003 Server based systems.
Choose the MCSA if you:
- Manage, support, and troubleshoot the ongoing needs of Microsoft Windows server-based operating environments.
- Have 6-12 months of experience managing and supporting a desktop server and network operations in an existing network infrastructure.
- Job titles include systems administrator, network administrator, information systems administrator, network operations analyst, network technician, or technical support specialist
Choose the MCSE if you:
- Plan, design, and implement Microsoft Windows server solutions and architectures.
- Have at least one year of experience analyzing business and technical requirements, and planning, designing and implementing solutions with Microsoft products and technologies.
- Job titles include systems engineer, network engineer, systems analyst, network analyst, or technical consultant.
MCDST
Microsoft Certified Desktop Support Technician certification indicates the skills to successfully support end users and troubleshoot desktop environments running the Microsoft Windows® operating system. This credential is for professionals who use customer service skills to educate users, as well as resolve hardware or software operation and application problems on the desktop or client-side operating system. This certification is for IT professionals in complex computing environments of small, medium or large organizations with 6-12 months experience supporting end users of a desktop operating system. The MCDST certification is targeted at resolving 80% of the incident requests from end users running Windows XP. Two core exams are required, 70-271 client operating system and 70-272 desktop applications. MCDST certification counts as an elective towards the MCSA certification. Take CTS 1171 Desktop Support to help prepare for MCDST certification.
The MCDST certification is appropriate for:
- Help desk technician
- Customer support representative
- PC support specialist
- Technical support representative
- Technical support specialists
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